Refund policy
We want you to love your purchase from Guemusl.
Please review our refund policy before placing your order.
1. Print-on-Demand Products
All our products are made to order through Tapstitch.
For this reason, we do not accept returns or exchanges unless:
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The item is defective or damaged.
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You received the wrong item.
2. Damaged or Wrong Items
If your order arrives defective, damaged, or incorrect:
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Contact us at guemuslco@gmail.com within 7 days of delivery.
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Include your order number and photos of the issue.
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We’ll gladly send a replacement or issue a refund (case by case).
3. Cancellations
Once an order is submitted, it goes into production immediately and cannot be canceled.
4. Non-Returnable Items
Because items are custom printed, we cannot accept returns for:
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Wrong size selection
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Change of mind
We recommend checking our Size Guide before ordering.
